Please Leave Me Your Comments & Questions!

Tell me what you're thinking... and what part of the golf swing, or this great game... you'd like to know more about. If you want your pic to show with your comment, go get a gravatar!

IMPORTANT: the purpose of this comment section is to foster constructive conversation about improving our blog reader's golf game. This area is NOT designed to answer customer support questions. If you have questions about a purchase or gaining access to our private members area, please contact our customer support team at 1-800-428-1897 (24 hours a day, 7 days a week) or click here for email support. We have a new team handling support and they are very good! Please also read the FAQs below as your first course of action.

"The Surge"

Question: I haven't received the product(s) I ordered.

Answer: If you ordered the PPGS Foundations Video Series, or any combination of lesson videos, it's important to understand that these are delivered in a "digital format" in our secure members only area, click here to login and access this valuble content immediately. If you have never logged in before, simply click on the "First Time User?" link at the bottom of the login page and follow the instructions.

The main advantages to this delivery method are; (a) you have access to the content immediately after ordering, (b) you have several different formats that you can view the videos in (including downloadable formats you can burn to DVD and/or put right on your iPhone, or other smart phone, to take them to the practice range and (c) you will get new versions of any products that we revise and/or improve for free without having to wait for updates to be delivered to you through the postal mail.

IMPORTANT: if you want actual hard copy DVDs sent to your home, you can call our customer support team at 1-800-428-1897 (24 hours a day, 7 days a week), and they can get those shipped right out to you for the price of shipping and handling.

Question: I received 1 or more of the 10 free videos, but I'm missing 1 or more. How do I get the free videos that I'm missing?

Answer: You can simply follow this link, put in the email address that you originally signed up with... and you'll be able to view them immediately: http://members.peakperformancegolfswing.com/LostFreeVideos.aspx

Question: I emailed customer service and I never got a response back. How do I get support?

Answer: Unfortantely, email is not a perfect system. If our support team has received your email, they have responded to it... their reply just might not have made it all the way to your email "inbox". Please first check your "Spam" (or Junk) folder to see if their response was routed there. If you still need assistance on ANYTHING, please click on the "Chat Button" in the right side bar, or call our customer support team at 1-800-428-1897 (24 hours a day, 7 days a week) and they will take care of you.